FAQs
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avoid exfoliating your skin at least 48-72 hours before your appointment (retinol/retinoids, BHA’s)
avoid sun exposure/tanning beds leading up to your appointment as it can cause skin sensitivity
avoid laser treatments/waxing five days before and after your appointment
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avoid sun exposure as much as possible
apply and reapply SPF (duh!)
avoid high-intensity exercise and/or swimming for 48 hours
avoid exfoliating skin for four-five days
stay on top of your at-home skincare regimen for optimal results
keep your skin hydrated and moisturized
for best results, try to go makeup free for one-two days post-treatment
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to maintain your skin’s health, we generally recommend treating yourself to a facial every three-four weeks. your esthetician will be able to monitor your skin monthly while giving your pores a deep clean.
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yes, it’s possible to purge (breakout) after a facial- especially if you’ve never had a facial treatment, or if it’s been a while since your last one. your skin can react to the active ingredients used in the treatment that increase cell turnover- bringing congestion, excess oil and bacteria build-up to the surface.
don’t let this scare you away! it’s an important part of your journey to healthy skin.
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it depends on what type of results you’re looking for. immediately after your treatment, your skin will feel brighter, hydrated and clean- an overall healthy glow.
if we’re treating acne, it will vary between each client depending on their skin condition(s), consistency and at-home regimen.
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yes, wash your face with a gentle cleanser and apply SPF. your esthetician needs to see how your skin’s health is on an average day.
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wait at least four-six hours after your facial to wash your face. you don’t want to wash away those skin care products before letting them do their magic.
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in your appointment confirmation email, you’ll see a button to “cancel or reschedule”.
the online system will not allow clients to cancel within 24 hours of their appointment. to avoid being charged the cancellation fee, please cancel/reschedule in advance, outside of the 24 hour period.
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no, your credit card is used to hold your spot on the calendar! you will be charged at checkout, after your treatment.